Privacy Policy
Introduction
We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or make a booking.
Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, and billing details
- Booking Information: Check-in/out dates, room preferences, special requests
- Technical Data: IP address, browser type, device information, and cookies
- Communication Data: Messages sent through our contact forms
How We Use Your Information
Your information is used to:
- Process and manage your bookings
- Communicate with you about your reservation
- Improve our services and website experience
- Send promotional offers (only with your consent)
- Comply with legal obligations
Data Protection
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and only accessed by authorized personnel.
Third-Party Services
We may share your information with trusted third parties who assist us in operating our website and services, provided they agree to keep your information confidential. We do not sell your personal data.
Cookies
Our website uses cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings, though this may affect certain functionality of our website.
Your Rights
You have the right to:
- Access your personal data held by us
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time
- Lodge a complaint with relevant data protection authorities
Contact Us
If you have any questions about this privacy policy or how we handle your data, please contact us using the information provided on our Contact page.
Last updated: July 2026